Activities
OSIATIS services are there to keep running the IT infrastructure that your company designed and built:
- ensuring the availability of IT resources
- supporting IT users in daily operations
- optimizing the operations and processes within your IT organisation
Maintenance of critical servers and storage
- Hardware maintenance
- Software support
- Datacenter managed services
- Network and systems management
- Installation and relocation services
Workplace managed services
- Desktop management
- Service Desk
- Migration and roll-out projects
- Network optimisation & performance analyses
- Security monitoring and administration
Application management
- Assess: we provide insight in current risks as well as a roadmap for transitioning the application support
- Transition: we take over responsibility minimizing service disruption and guaranteeing an initial service level
- Transform: we increase maintainability of the code, re-document, mitigate operational risks and take measures to increase availability
- Run: we provide you application support, including enhancements and evolutions
IT Service Management
- ITIL Quick Scan
- IT SM Process Consultancy
- IT Service Management tools implementation
- Service Level Management