Activities » Application Maintenance
Application sprawl and maintenance costs are major concerns for IT departments everywhere. There is a lack of visibility and control necessary to maintain a functioning and properly aligned application portfolio. IT organizations face issues such as:
- Critical applications with a long history and only mastered by few
- Third party applications lacking professional support
- Difficulties to retain knowledge as key personnel is promoted or moves on
- Inability to guarantee availability even for stable applications
- Poor or disparate documentation
This lack of visibility and control is restraining IT's ability to invest in the future and adapt to changing business needs.
Osiatis application management expertise can mitigate these risks in your business operations while improving the overall quality of your systems. As part of the application life cycle, application management is the effective support, maintenance, change and enhancements of those applications. While system integrators are renown for implementing new applications, Osiatis is expert in running and supporting your environment.
With Osiatis you have the flexibility to delegate support for certain applications or for your complete application portfolio. We execute a proven approach to optimize your applications support and deliver on our commitments to you:
- Assess: we provide insight in current risks as well as a roadmap for transitioning the application support
- Transition: we take over responsibility minimizing service disruption and guaranteeing an initial service level
- Transform: we increase maintainability of the code, re-document, mitigate operational risks and take measures to increase availability
- Run: we provide you application support, including enhancements and evolutions
In the end, the benefits are multiple: predictable budgets, less operational risk, increased level of support, increased application availability and stability, improved response to change requests, increased maintainability of the code, application modernization.
Why choose Osiatis?
- Innovate and proven tools and methods to diagnose as well as support complexe application environments
- Services tailored to your specific needs
- Customer intimacy and flexibility of a European player