Activities » Workplace Managed Services
Managing desktops and printers can be time consuming and drain energy from you and your management team. At the same time, you have undoubtedly been requested to reduce operating costs while still meeting service-level requirements and responding to ever-increasing demands for new applications and services.
Workplace Managed services by Osiatis takes the hassle out of servicing PC's, mobile devices, printers so you can focus on more important issues.
The services cover the entire life cycle of desktop environments, from deploying the desktops and software, to running the network and supporting the users.
Whether you are a small company or a multi-national operation, Osiatis can tailor the solution to meet your own particular needs. For a single monthly price per seat, per month or per act, you will be free from the issues surrounding managing your desktop environment and keeping pace with technological change.
The available services include:
- Design
- Desktop standardization
- Build Management
- Migration Services
- Procure
- Procurement
- Service Request Management
- Catalogue Management
- Deploy
- Roll out services
- IMAC services
- Application packaging and release
- Manage and Support
- Patch management
- End-point Security management
- Hardware maintenance
- Software maintenance
- Consumable management
- Retire
- Disposal services
- Refurbishment
- IT Service Management
- Change Management
- Configuration Management
- Asset and License Management
- IT Service Desk
- Problem Management
- Incident Management
- Service Request Management
- Service Reporting
Why Osiatis?
You will benefit from cost savings, because Osiatis will use its proven model to reduce the total cost of ownership of your desktop environment, including both direct and life-cycle support costs. Around 1400 employees of Osiatis are managing daily more than 1.5 million desktops. This experience has led to industrialized operations and innovative approaches to improve efficiency.
Innovations by Osiatis
Automation
Desktop automation saves time by eliminating repeated tasks, but also ensures compliance with regulatory standards
and software licensing restrictions. Osiatis has a strong expertise in automation technologies including inventory
and asset management, patch management, software deployment, configuration management, run book automation,
end point security management.
Thin client managed services
Thin client is an architecture that transfers processing, as well as applications and data storage, from the desktop
to data center-based servers. Desktop devices are replaced by low-function, low-maintenance devices. Using a structured
process including assessment, technology selection, solution design and implementation, we work with you to allocate
the most effective device to meet your business needs and objectives.
IT sourcing optimization
Osiatis is truly vendor independent as there are no agreements with any vendor to sell hardware and software.
We help our customers compare their office infrastructure sourcing to best practices employed by our customers.